By using the Site in any manner, including but not limited to visiting or browsing the Site, you (the “user” or “you”) agree to be bound by this Agreement, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. This Agreement applies to all users of the Site, including without limitation users who are vendors, customers, merchants, contributors of content, information and other materials or services on the Site.
Membership Eligibility and Registration
JewelryByMana’s services are available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. You represent and warrant that you are at least 18 years old and that all registration information you submit is accurate and truthful. JewelryByMana may, in its sole discretion, refuse to offer access to or use of the Site to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Site is revoked in such jurisdictions. Individuals under the age of 18 must at all times use JewelryByMana’s services only in conjunction with and under the supervision of a parent or legal guardian who is at least 18 years of age. In these cases, the adult is the user and is responsible for any and all activities.
You must keep your account information up-to-date and accurate at all times, including a valid email address. You must use every effort to keep your password safe and should not disclose it to any other person. You shall not transfer or sell your User Name to any other person.
JewelryByMana’s services are not available to temporarily or indefinitely suspended JewelryByMana members. JewelryByMana reserves the right, in JewelryByMana’s sole discretion, to cancel unconfirmed or inactive accounts. JewelryByMana reserves the right to refuse service to anyone, for any reason, at any time.
Fees and billing
Our fees and sales commission are described in our Fees Policy. Changes to the Fees Policy and the fees for JewelryByMana’s services are effective after JewelryByMana provides you with at least fifteen (15) days’ notice by posting the changes on the Site. However, JewelryByMana may choose to temporarily change the Fees Policy and the fees for JewelryByMana’s services for promotional events (for example, free listing days); such changes are effective when JewelryByMana posts the temporary promotional event on the Site. Unless otherwise stated, all fees are quoted in Indian Rupees (INR).
VAT and other taxes
The seller is solely responsible for the payment of VAT and other taxes applicable to the seller. The seller should take care of including this in the product price and must not charge the buyer tax above and over the listed product price. Wherever the sales of a product needs a special government permit or any other documentations as applicable (in case of a b2b shipping to specific states, etc) the seller shall take the responsibility to obtain the same.
Listing and Selling
Registered users of JewelryByMana.com can create their personal shop on JewelryByMana.com. All items and offers of a user will be listed in this shop. JewelryByMana is an exclusive marketplace for designer items. If your products don’t fit into these, you may not be allowed to open a shop at JewelryByMana, unless the management accepts to treat you as an exception. Sellers are solely responsible for all items listed in their shop and for the compliance with legal regulations. Information provided by you in the course of setting up a shop shall be true, accurate and complete. You are obliged to update this data as necessary and to always provide up-to- date information.
All products listed on JewelryByMana must have a price greater than INR 300. Products cheaper than INR 300 will not be accepted for listing.
By listing an item on the Site you warrant that you and all aspects of the item comply with JewelryByMana’s published policies. You also warrant that you may legally sell the item. You must accurately describe your item and all terms of sale in your JewelryByMana shop. Your listings may only include text descriptions, graphics, pictures and other content relevant to the sale of that item. All items must be listed in an appropriate category. Each listing must accurately and completely describe the item/items for sale in that listing
Listed items represent a binding offer at the set price to other users who comply with the conditions specified in the offer. The contract of purchase is formed when a user complies with the conditions specified in the offer and completes the checkout process. All sales are binding. The seller is obligated to ship the order in a prompt manner once the buyer has completed the transaction on JewelryByMana. The buyer is obligated to deliver appropriate payment for items purchased, unless there is an exceptional circumstance.
All sellers are urged to outline shop policies for their JewelryByMana shop. These policies may include, for example, shipping, returns and selling policies. Sellers must create reasonable policies in good faith and must abide by such policies. All shop policies must comply with JewelryByMana’s site-wide policies. Sellers are responsible for enforcing their own reasonable shop policies. JewelryByMana reserves the right to request that a seller modify a shop policy
Offers & Promotions:
By listing an item on JewelryByMana, you give JewelryByMana right to use images for marketing and promotional purposes.
You are responsible for ensuring that you have the right to use all content on your listing and that JewelryByMana has the right to host it on our servers. All content may only refer to the items listed on JewelryByMana and may not advertise goods not listed on JewelryByMana.com. All information relevant to the purchase decision must be true, accurate and complete. All information related to payment, delivery and delivery time must be complete. As a business person offering goods and services to consumers you are obligated to give all necessary information regarding consumer protection as required by law and to detail legal disclaimer rights if required by law. JewelryByMana reserves the right to unlist and delete items if an item infringes legal regulations, these Terms & Conditions or the principle and rules of JewelryByMana.com.
By purchasing an item you agree to be bound by the conditions of sale included in the item’s description provided that those conditions of sale are not in breach of this User Agreement or otherwise unlawful. JewelryByMana is not responsible for the side effects one might endure by the use of the products sold at JewelryByMana. JewelryByMana takes all steps to ensure that the seller is genuine but cannot guarantee the quality, safety or legality of any aspect of the items listed or the accuracy of the listings.
Cancellation by JewelryByMana.com
Such situations are avoided but if raised please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
Can I cancel the Order?
The customer can only cancel the order within 24 hours of placing the order. No cancellations will be processed after 24 hours. Once you request the cancellation of item(s) in your order, it will take us a maximum of 4 business days to cancel the order and initiate a refund as per refund policy. You will be notified of the same.
Can I change my shipping address after placing an order?
Please be advised that your shipping address cannot be revised after the order has been placed successfully.
Customer not available at time of delivery.
If the courier company has made 3 attempts to deliver your package and you were not available to accept/receive the package then the courier company will abandon or destroy the shipment at their destination. However we recommend you to contact the local courier office along with your tracking number for an alternate delivery instruction. Please be aware that once the courier company destroys or abandons your shipment, we will not be responsible for not fulfilling the order.
If you wish to avail refund in such a case, we will refund only after we receive the returned shipment package and subsequently a deduction of two way return shipping charges will be applied.
What we do about mispricings
Despite our best efforts, a small number of the many thousands of items in our catalogue are mispriced. However, we verify prices as part of our dispatch procedures. If an item’s correct price is lower than our stated price, we charge the lower amount and send you the item. If a product’s correct price is higher than our stated price, we will cancel your order and notify you of that cancellation.
Cancellation of Fraudulent/Loss to business Orders
To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, JewelryByMana.com reserves the right to cancel all past, pending and future orders without any liability. JewelryByMana.com also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded.
We try our best to delivery 100% good quality products,but unfortunately it may happen sometimes product is delivered damaged.In such case we required a photo to be sent to us within 48hrs from the time of delivery.Without photos sent in given time we will not be able to process replacement.In case of products not available return Upon receiving the photo, our team will review the damage. If the damage is approved and a complaint is registered, we request you to kindly send the product back to us. If a replacement is in stock with us, we will reship the same to you. In case it is not available, you can request for a refund or a coupon for future purchases. But the final dession is will be taken by JewelryByMana.com about refund.Investigation may take 3-4 days for international deliveries.
Color & Description Disclaimer
The details of the products or product specifications (for instance weight, color, handwork details, size, etc.) quoted with the product displays are only approximate values. While every endeavor has been made to accurately reproduce colors, there may be minor variations in color of the actual product because of the nature of fabric dyes, weather at the time of dying and differences in display output due to lighting and digital photography and color settings and capabilities of monitors. A customer must place an order keeping in mind this minor variation in color as seen on a computer screen against the actual color of the outfit received. JewelryByMana.com firmly believes that all the customers who order online are aware that colors seen on a monitor will be slightly different as compared to the actual outfits or accessories ordered. It is practically impossible for JewelryByMana.com’s Designers to replicate the same colors on an outfit as seen on your monitor. A variation in the shade selected by you is considered as a normal practice as these garments have a tendency to reflect different shades of a color under different light and weather, type of camera used for photography or type and settings on the computer monitor. We wish to clarify and ascertain that every customer who orders any outfit from JewelryByMana.com is aware of this genuine problem.
JewelryByMana reserves the sole right to accept or deny refunds and will act reasonably in the common interest of both parties involved. Purchases are only retractable in exceptional circumstances, such as when the seller materially changes the item’s description after a purchase has been made, a clear typographical error is made, or there if a seller defaults in any way with the product listed or in the delivery of the same. In case of returns without delivery of product refund cannot be processed.
You must not list any item on JewelryByMana.com (or complete any transaction initiated using JewelryByMana.com) that, by paying to us the listing fee or the final value fee, could cause us to violate any applicable law or our items policy. To enable JewelryByMana to use your information, you grant us a non-exclusive, world-wide, perpetual, irrevocable, royalty-free, sub licensable (through multiple tiers) licence to exercise the copyright, trade mark, publicity, and database rights you have in your Information, in any media now known or not currently known. You also waive all moral rights you have in your information to the fullest extent permitted by law. The license described above shall terminate upon termination or cancellation of this User Agreement by either party.
JewelryByMana reserves the right to cancel this User Agreement at any time and for any reason with a notice period of 7 days. Suspended users are not permitted to use JewelryByMana.com and to create a new user account. You can cancel the User Agreement at any time in writing to JewelryByMana Online Services Pvt. Ltd., or to [email protected]