Privacy Policy

Privacy Policy Changes
We may change this Privacy Policy at any time by posting the revised Privacy Policy in the “Privacy Policy” section of the website. The revised Privacy Policy is effective immediately when posted on the website. It is the responsibility of each user to review the website and the Privacy Policy periodically to know about any revisions to this Policy. Your continued use of the website will be considered as your acknowledgment and acceptance of the terms of the revised Privacy Policy.

Data Controller
The data controller in respect of our portal is JewelryByMana Online Services Private Limited, registered in India. If you have any questions about this Privacy Policy you can contact the data controller by writing to JewelryByMana Online Services Private Limited , India or sending an email to [email protected]

Information we collect when you visit our website
Web Server Log Information
We use a third party server to host our website. Our website server automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website (e.g. the website or URL (link) which referred you to our website), and your browser version and operating system.

Use of website server log information for IT security purposes
Our third party hosting provider stores server logs to ensure network and IT security and so that the server and website remain uncompromised. This includes analysing log files to help identify and prevent unauthorised access to our network, the distribution of malicious code, denial of services attacks and other cyber attacks, by detecting unusual or suspicious activity.

Unless we are investigating suspicious or potential criminal activity, we do not make, nor do we allow our website server provider to make any attempt to identify you from the information collected via server logs.

Cookies
Cookies are data files which are sent from a website to a browser to record information about users for various purposes. We use cookies, including essential, functional and analytical cookies. You can reject some or all of the cookies we use on or via our website by changing your browser settings, but doing so can impair your ability to use our website or some or all of its features.

For each user, our web server automatically recognizes the following:

Information we collect when you interact with our website
Subscription/Newsletters
You can opt in to receiving marketing communications from us in relation to our goods and services by keeping the ‘I would like to receive offers about products and services’. Box ticked and giving a confirmation on the same when engaging with our portals. We will send you marketing communications in relation to our goods and services only if you opt-in to receive them. When you give consent to our e-newsletter to receive information news and offers about our products and services on our website we collect your email address and device os and country code. This information is stored with our 3rd party mail server providers as well as our hosting servers.

Registration/ Checkout/ Guest Checkout
When you register and create an account on our website or at checkout, we collect the following information: your name, your shipping address (including country, street address, town/city and postcode), your billing address (including country, street address, town/city and postcode) phone number, email address and password (we do not view your password) which we store on our servers(except plain password) for better user experience next time the same customer visits our portal.

Measurements:
When you add stitchable products to cart, we collect measurements data which may be either body measurements or garment measurements which we store on our servers for better user experience next time the same customer visits our portal.

Information collected while placing an order
After you place an order on our website you will need to make payment for the goods or services you have ordered. In order to process your payment we use a number of third party payment processors, including PayPal, RazorPay and PayU. Your payment will be processed by the payment provider you choose to process your payment via a payment gateway.

Third party payment processors
The third party payment processors we use all collect, use and process your information, including payment information, in accordance with their privacy policies. You can access their privacy policies via the following links:

In any other circumstances, we will retain your information for no longer than necessary, taking into account the following:

the purpose(s) and use of your information both now and in the future (such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or to contact you in the future);
whether we have any legal obligation to continue to process your information (such as any record-keeping obligations imposed by relevant law or regulation);
whether we have any legal basis to continue to process your information (such as your consent); how valuable your information is (both now and in the future);
any relevant agreed industry practices on how long information should be retained;
the levels of risk, cost and liability involved with us continuing to hold the information;
how hard it is to ensure that the information can be kept up to date and accurate; and any relevant surrounding circumstances (such as the nature and status of our relationship with you).
Personal Information
We collect personal information when you register with us, when you participate in reviews and other features. We would collect name, email address and phone number when you place an order with us. When you search something on our site, keywords will be collected in a protected location for improving our search results.

Information Use and Sharing
Legal Requirements: We reserve the right to disclose your personal information as necessary to: (1) comply with the law or comply with legal process served on JewelryByMana Online Services Private Limited; (2) protect and defend the rights or property of JewelryByMana Online Services Private Limited; (3) to ensure compliance with our Terms & Conditions. JewelryByMana Online Services Private Limited co-operates with law enforcement and other third parties to enforce laws, intellectual property, and other rights, and we reserve the right to report any information related to suspicion of illegal activity to law enforcement for prosecution.

Communication: We may send you details about new services and updates. If you do not wish to receive these communications you can opt out by sending an email to [email protected]